NCS | Britain’s workplaces need to do more to boost happiness

We have officially changed our name to the National Counselling and Psychotherapy Society!

Information for members

As of the 15th of May 2023, we have officially changed our name to the National Counselling and Psychotherapy Society (NCPS).

Our new and improved website is coming soon!

Office Genie surveyed 2,000 UK office workers and asked them about factors affecting their happiness in the workplace.

While the average level of workplace happiness for British employees sits at 3.63/5, they find some serious causes for concern.

Junior staff are the least happy in the workforce: they rank at 3.40 on the happiness scale – comparatively, business owners rank at 4.20 – a significant 25 per cent higher.

Of further concern was the fact employees with mental health issues feel unsupported in the workplace: More than half (51 per cent) believe their place of work offers inadequate levels of support. Amongst this demographic the most called-for support method is wellness initiatives, with 45 per cent of people with mental health issues saying they would be beneficial – well above the overall average.

A number of major stress factors were also discovered in the modern workplace. By far the most common of these is feeling overworked (47 per cent). This is followed by a lack of control over the role (25 per cent), and not feeling fulfilled (25 per cent). The latter two were particularly prevalent amongst junior staff.

In contrast, the report uncovers a number of key incentives employees feel would boost happiness:

Top is pay; 67 per cent say a pay rise would increase their happiness with work.

Following this is flexible hours (33 per cent) – equal with bonuses (33 per cent).

Despite the desire for flexibility, many workers are not afforded the privilege of remote working.

Nearly half of employees (46 per cent) cannot work from home but a considerable 74 per cent of them believe it would improve their happiness with work.

The workplace itself has significant impact upon happiness. Feeling comfortable with the design of a space makes a huge 33 per cent difference to happiness levels.

A desire for more privacy is also prevalent, as 40 per cent of people feel they do not have sufficient levels of privacy in their place of work. And, perhaps accordingly, open-plan office house the least happy employees

Read the full report here ;

  • Find a Counsellor

    Find the help you need...If you are a potential client looking for a counsellor, you may search our registrants by location or name and you can also check whether someone is on the NCPS accredited register. A member of the Society may be a Registrant or a non-registrant member.

    Find Out More
  • Train as a Counsellor

    Use our Find a Course tool to find the nearest training providers who offer National Counselling Society Accredited, Advanced Specialist, Quality Checked or CPD courses. These courses are currently run across the the UK.

    Find Out More